RESOURCE ADVOCATE

JOB DESCRIPTION

Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Summary: The Resource Advocate performs a variety of duties involved in providing support and advocacy for the rights and protection of survivors of sexual trauma and their loved ones. The Resource Advocate is responsible for the assessment of the individual survivor’s needs and works with community resources to fulfill needs which may include shelter, counseling, referrals, food, property return, and general advocacy and support. The Resource Advocate assists with the daily operations of advocacy services and ensures that all data and client documentation is appropriately maintained. The Resource Advocate also assists with agency outreach by participating in tabling events, serving on panels, attending community events, and providing STAR 101 workshops to community members.

Classification: 40 hours/week (Full-time/Non-exempt)

Reports to: Advocacy Directors

Supervises: Advocacy Interns (as requested)

Salary and Benefits: Base pay range $19.00 per hour (annual gross wages $39,520); additional compensation will depend on education, knowledge, and experience. $100 stipend for each backup shift.

Our benefits include:

●      Paid Time Off (PTO) and Extended Leave Bank (ELB): Full-time employees will receive 8 hours of PTO and 2 hours of ELB each pay period, which accumulates to 24 days of PTO and 6 days of ELB annually. These benefits can be used for personal and medical leave.

●      Paid Holidays: We offer 15 paid holidays throughout the year, including Mardi Gras.

●      Health Care Coverage: Full-time employees are eligible for health care coverage after two full calendar months of employment. Our comprehensive coverage includes medical, dental, and vision insurance provided through Blue Cross and Blue Shield of Louisiana. STAR covers 70% of your monthly premium. Additionally, STAR contributes annually to the Health Reimbursement Arrangement (HRA) to help cover medical expenses applied to an employee's Blue Cross Blue Shield deductible.

●      Group Life and Accidental Death & Dismemberment (AD&D) Insurance: STAR pays 100% of the employee-only premium for all full-time employees, providing coverage for Life and AD&D insurance up to $25,000.

●      Professional Development Support: We value the growth and development of our employees. Therefore, STAR reimburses costs associated with professional licensure expenses. Additionally, STAR provides 32 hours of work time for professional development training each year.

●      Mileage and Travel Reimbursement: Employees receive mileage and travel reimbursement for work-related travel each month at the Louisiana State Mileage Rate. We understand the importance of compensating you for your business-related expenses.

●      Employee Assistance Program (EAP): Our EAP provides free short-term therapy and support to employees and their loved ones, ensuring access to mental health resources when needed.

●      Retirement Program: Employees have the opportunity to enroll in our 403b retirement program through Mutual of America. This program enables you to save for your future and plan for a comfortable retirement.

Please note that the benefits mentioned above are subject to eligibility criteria, terms, and conditions outlined in the company's benefits policy.

Position Duties

In order to provide a comprehensive understanding of this position, this description categorizes tasks by their function on a daily, weekly, monthly, etc. basis. Tasks may be added or omitted as the organization’s funding or priorities change. Position duties are reviewed and updated as needed with the employee and supervisor at least annually.

Daily

●      Clock-in and clock-out using the organization’s online timekeeping system

●      Transfer the hotline (morning and evening)

●      Answer STAR’s hotline, business line, and office door during business hours

●      Review hotline and hospital reports (as needed)

●      Provide advocacy services to clients

●      Complete client documentation

●      Check in with Advocacy Director about coverage

●      Provide follow up to clients

●      Ensure all client documents are scanned and attached to appropriate client file

●      Provide support to volunteers and PTMAs (as needed)

Weekly

●      Participate in weekly team meetings

●      Update volunteer calendar with hotline/hospital advocacy coverage as needed

●      Provide backup coverage as scheduled

Semi-Monthly

●      Submit signed timecard to supervisor

●      Participate in 1-1 with Advocacy Director

Monthly

●      Participate in agency-wide staff meetings

●      Submit end of month forms (time and effort, mileage, reimbursement, etc.)

Quarterly

●      Participate in SART meetings

●      Participate in community partner meetings

Annually

●      Participate in performance review with supervisor

●      Assist with policy and procedure revision as requested

●      Submit continuing education log

As Needed

●      Respond to hospital call outs during business hours

●      Conduct community outreach and training as requested

○      STAR 101 presentations

○      Attend tabling events, community events, and/or STAR fundraisers

○      Conduct ‘Role of an Advocate’ presentation to hospitals and law enforcement

○      Facilitate Sexual Trauma 101 Training

○      Facilitate other trainings, as needed

●      Submit a In-Kind Donation Formfor all in-kind donations received

●      Submit a donor prospect name through the Donor Prospect Form

●      Complete New Strategy Proposals

●      Submit mandated reports to DCFS and/or law enforcement per Louisiana law

●      Provide support and/or disciplinary action to volunteers

●      Participate in special projects and other duties as assigned

Qualifications for this Position

The following are the minimum requirements for this position.

●      You have a Bachelor’s degree or one-year of experience providing direct crisis intervention and/or survivor advocacy with knowledge of the criminal justice field.

●      You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.

●      You are able to travel throughout STAR’s service area.

●      You are available to take after-hours calls and respond to requests from volunteers and community partners as part of the organization’s backup rotation to maintain 24/7 coverage for our hotline and hospital accompaniment services.

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, weight, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.

PART-TIME MEDICAL ADVOCATE

JOB DESCRIPTION

 
Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Description:The Medical Advocate performs a variety of duties involved in providing support and advocacy for the rights and protection of survivors of sexual trauma and their loved ones. The primary duty of the Medical Advocate is to accompany survivors of sexual assault to local hospitals in order to provide support and resources before, during, and after a forensic medical exam. Medical Advocates are expected to be available on holidays, nights, and weekends.

Classification: Must take a minimum of eight (8) 12-hour shifts per month. Position is part-time to be paid on a semi-monthly basis.

Reports to: Advocacy Director

Salary: Salary for this position is $15 per completed 12-hour shift and $15 per hour of direct service. Travel time, supervision, and monthly meetings are classified as direct service hours.

Position Duties

●      Provide advocacy for survivors of sexual trauma at the individual and system level by:

○      Providing comprehensive crisis intervention to primary and secondary survivors of sexual assault

○      Providing emergency, 24/7 response to survivors receiving forensic medical exams for evidence collection

○      Accompany survivors to law enforcement interviews that happen while in the hospital setting

○      Ensuring survivors’ rights are upheld

○      Educating survivors on the criminal justice process and interpreting specific jargon used by other sexual trauma response professionals.

○      Connecting victims with additional services throughout the community as needed

○      Conducting safety plans with all survivors

○      Assisting survivors with accessing transportation and emergency shelter as needed

●      Complete accurate and detailed reports upon conclusion of each medical advocacy accompaniment

●      Maintain good working relationships with other agencies

●      Ability to communicate effectively, problem solve, and work well with people from other organizations including community partners, hospital staff, and law enforcement

●      Participate in monthly supervision meetings

●      Undergo performance reviews at the end of one month, three months and six months of service, then annually following the first year

●      Submit mandated reports to DCFS and/or law enforcement per Louisiana law

●      Performing other duties as assigned by supervisor

Qualifications for this Position

The following are the minimum requirements for this position.

●      You have a minimum of one-year minimum of experience providing direct crisis intervention and/or survivor advocacy with knowledge of the criminal justice field.

●      You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.

●      You are able to travel throughout the Greater New Orleans Area, including St. Tammany Parish.

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You are committed to undergoing a drug test and receiving an annual flu shot per University Medical Center (UMC) policy.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle required at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

COUNSELOR

JOB DESCRIPTION

Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Summary: The Counselor is responsible for providing individual and group counseling to sexual trauma survivors and their loved ones. Other duties may include the supervision and training of staff/volunteers/interns that support the program.

Classification: 40 hours/week (Full-time/Exempt)

Reports to: Counseling Director

Supervises: Counseling Interns

Home Office: Alexandria Branch

Salary and Benefits: Base pay range is $45,000 - $49,000; additional compensation will depend on education, knowledge, and experience. Our benefits include:

●      Paid Time Off (PTO) and Extended Leave Bank (ELB): Full-time employees will receive 8 hours of PTO and 2 hours of ELB each pay period, which accumulates to 24 days of PTO and 6 days of ELB annually. These benefits can be used for personal and medical leave.

●      Paid Holidays: We offer 15 paid holidays throughout the year, including Mardi Gras.

●      Health Care Coverage: Full-time employees are eligible for health care coverage after two full calendar months of employment. Our comprehensive coverage includes medical, dental, and vision insurance provided through Blue Cross and Blue Shield of Louisiana. STAR covers 70% of your monthly premium. Additionally, STAR contributes annually to the Health Reimbursement Arrangement (HRA) to help cover medical expenses applied to an employee's Blue Cross Blue Shield deductible.

●      Group Life and Accidental Death & Dismemberment (AD&D) Insurance: STAR pays 100% of the employee-only premium for all full-time employees, providing coverage for Life and AD&D insurance up to $25,000.

●      Professional Development Support: We value the growth and development of our employees. Therefore, STAR reimburses costs associated with professional licensure expenses. Additionally, STAR provides 32 hours of work time for professional development training each year.

●      Mileage and Travel Reimbursement: Employees receive mileage and travel reimbursement for work-related travel each month at the Louisiana State Mileage Rate. We understand the importance of compensating you for your business-related expenses.

●      Employee Assistance Program (EAP): Our EAP provides free short-term therapy and support to employees and their loved ones, ensuring access to mental health resources when needed.

●      Retirement Program: Employees have the opportunity to enroll in our 403b retirement program through Mutual of America. This program enables you to save for your future and plan for a comfortable retirement.

Please note that the benefits mentioned above are subject to eligibility criteria, terms, and conditions outlined in the company's benefits policy.

Position Duties

In order to provide a comprehensive understanding of this position, this description categorizes tasks by their function on a daily, weekly, monthly, etc. basis. Tasks may be added or omitted as the organization’s funding or priorities change. Position duties are reviewed and updated as needed with the employee and supervisor at least annually.

Daily

●      Clock-in and clock-out using the organization’s online timekeeping system

●      Provide individual counseling to survivors

●      Provide daily reminder calls/ emails (when needed)

●      Complete psychosocial assessments for new clients

●      Documentation of all client interactions

●      Complete case management of clients (following up with no-show’s, calling new intakes, scheduling matters, looking up referral agencies)

Weekly

●      Facilitate group therapy sessions

●      Participate in weekly team meetings

●      Participate in supervision for licensure (while working towards licensure)

●      Complete treatment plans for clients (when needed)

Semi-Monthly

●      Submit timecard

Monthly

●      Submit Time & Effort Form

●      Participate in 1-1 meetings with Counseling Director

●      Participate in agency-wide staff meeting

Annually

●      Participate in performance review with Counseling Director

●      Assist with policy and procedure revision as requested

●      Complete at least 20 hours of continuing education either in person or online to keep up with best practices

As Needed

●      Follow up for requests for counseling information from clients, agencies and other practitioners

●      Respond to third party requests

●      Answer crisis hotline calls

●      Develop activities and  events to engage survivors

●      Collaborate with other agencies to increase services for survivors

●      Submit new strategy proposals

●      Submit mandated reports to DCFS and/or law enforcement

●      Community outreach

●      Facilitate community trainings

●      Develop psychoeducational materials on various topics related to sexual trauma for use with clients, community partners, and the general public

Qualifications for this Position

The following are the minimum requirements for this position.

●      You are a licensed social worker (LMSW or LCSW) or licensed professional counselor (PLPC or LPC) in the State of Louisiana and have a minimum of a Master’s Degree in one or more of the following: mental health counseling, social work or related field. Social workers or counselors must have regular supervision, consultation and/or review of cases, preferably by a psychiatrist, psychologist, social worker, or professional counselor, who is licensed in the state of Louisiana.

●      You have at least one year of experience providing individual and group counseling sessions to children, adolescents and adults in a clinical setting.

●      You have experience working in the field of trauma and understand the basic tenets of trauma informed practices.

●      You are knowledgeable about the principles of sound therapeutic practices with survivors of sexual trauma, including working with the continuum of sexual trauma services.

●      You are able to travel throughout STAR’s service areas

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, weight, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.

COUNSELOR

JOB DESCRIPTION

Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Summary: The Counselor is responsible for providing individual and group counseling to sexual trauma survivors and their loved ones. Other duties may include the supervision and training of staff/volunteers/interns that support the program.

Classification: 40 hours/week (Full-time/Exempt)

Reports to: Counseling Director

Supervises: Counseling Interns

Home Office: Baton Rouge Branch

Salary and Benefits: Base pay range $40,913.60 - $42,140.80; additional compensation will depend on education, knowledge, and experience. Our benefits include:

●      Paid Time Off (PTO) and Extended Leave Bank (ELB): Full-time employees will receive 8 hours of PTO and 2 hours of ELB each pay period, which accumulates to 24 days of PTO and 6 days of ELB annually. These benefits can be used for personal and medical leave.

●      Paid Holidays: We offer 15 paid holidays throughout the year, including Mardi Gras.

●      Health Care Coverage: Full-time employees are eligible for health care coverage after two full calendar months of employment. Our comprehensive coverage includes medical, dental, and vision insurance provided through Blue Cross and Blue Shield of Louisiana. STAR covers 70% of your monthly premium. Additionally, STAR contributes annually to the Health Reimbursement Arrangement (HRA) to help cover medical expenses applied to an employee's Blue Cross Blue Shield deductible.

●      Group Life and Accidental Death & Dismemberment (AD&D) Insurance: STAR pays 100% of the employee-only premium for all full-time employees, providing coverage for Life and AD&D insurance up to $25,000.

●      Professional Development Support: We value the growth and development of our employees. Therefore, STAR reimburses costs associated with professional licensure expenses. Additionally, STAR provides 32 hours of work time for professional development training each year.

●      Mileage and Travel Reimbursement: Employees receive mileage and travel reimbursement for work-related travel each month at the Louisiana State Mileage Rate. We understand the importance of compensating you for your business-related expenses.

●      Employee Assistance Program (EAP): Our EAP provides free short-term therapy and support to employees and their loved ones, ensuring access to mental health resources when needed.

●      Retirement Program: Employees have the opportunity to enroll in our 403b retirement program through Mutual of America. This program enables you to save for your future and plan for a comfortable retirement.

Please note that the benefits mentioned above are subject to eligibility criteria, terms, and conditions outlined in the company's benefits policy.

Position Duties

In order to provide a comprehensive understanding of this position, this description categorizes tasks by their function on a daily, weekly, monthly, etc. basis. Tasks may be added or omitted as the organization’s funding or priorities change. Position duties are reviewed and updated as needed with the employee and supervisor at least annually.

Daily

●      Clock-in and clock-out using the organization’s online timekeeping system

●      Provide individual counseling to survivors

●      Provide daily reminder calls/ emails (when needed)

●      Complete psychosocial assessments for new clients

●      Documentation of all client interactions

●      Complete case management of clients (following up with no-show’s, calling new intakes, scheduling matters, looking up referral agencies)

Weekly

●      Facilitate group therapy sessions

●      Participate in weekly team meetings

●      Participate in supervision for licensure (while working towards licensure)

●      Complete treatment plans for clients (when needed)

Semi-Monthly

●      Submit timecard

Monthly

●      Submit Time & Effort Form

●      Participate in 1-1 meetings with Counseling Director

●      Participate in agency-wide staff meeting

Annually

●      Participate in performance review with Counseling Director

●      Assist with policy and procedure revision as requested

●      Complete at least 20 hours of continuing education either in person or online to keep up with best practices

As Needed

●      Follow up for requests for counseling information from clients, agencies and other practitioners

●      Respond to third party requests

●      Answer crisis hotline calls

●      Develop activities and  events to engage survivors

●      Collaborate with other agencies to increase services for survivors

●      Submit new strategy proposals

●      Submit mandated reports to DCFS and/or law enforcement

●      Community outreach

●      Facilitate community trainings

●      Develop psychoeducational materials on various topics related to sexual trauma for use with clients, community partners, and the general public

Qualifications for this Position

The following are the minimum requirements for this position.

●      You are a licensed social worker (LMSW or LCSW) or licensed professional counselor (PLPC or LPC) in the State of Louisiana and have a minimum of a Master’s Degree in one or more of the following: mental health counseling, social work or related field. Social workers or counselors must have regular supervision, consultation and/or review of cases, preferably by a psychiatrist, psychologist, social worker, or professional counselor, who is licensed in the state of Louisiana.

●      You have at least one year of experience providing individual and group counseling sessions to children, adolescents and adults in a clinical setting.

●      You have experience working in the field of trauma and understand the basic tenets of trauma informed practices.

●      You are knowledgeable about the principles of sound therapeutic practices with survivors of sexual trauma, including working with the continuum of sexual trauma services.

●      You are able to travel throughout STAR’s service areas

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, weight, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.

PART-TIME MEDICAL ADVOCATE

JOB DESCRIPTION

Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Description:The Medical Advocate performs a variety of duties involved in providing support and advocacy for the rights and protection of survivors of sexual trauma and their loved ones. The primary duty of the Medical Advocate is to accompany survivors of sexual assault to CHRISTUS St. Frances Cabrini Hospital (Rapides Parish), Avoyelles Hospital (Avoyelles Parish), or Doctors Hospital at Deer Creek (Vernon Parish) in order to provide support and resources before, during, and after a forensic medical exam. Medical Advocate are also responsible for answering the 24 hour hotline during designated shifts. Medical Advocates are expected to be available on holidays, nights, and weekends.

Classification: Must work at least two (2) weekends a month; a weekend consists of 5 shifts. Weekends begin on Fridays at 5:00pm and end on Mondays at 8:30am. Position is part-time to be paid on a semi-monthly basis.

Reports to: Advocacy Director

Salary: Salary for this position is $15 per completed 12-hour shift and $15 per hour of direct service. Travel time, supervision, and monthly meetings are classified as direct service hours.

Position Duties

●        Provide crisis intervention on the 24/7 hotline.

●        Provide advocacy for survivors of sexual trauma at the individual and system level by:

●        Providing comprehensive crisis intervention to primary and secondary survivors of sexual assault

●        Providing emergency, 24/7 response to survivors receiving forensic medical exams for evidence collection

●        Accompany survivors to law enforcement interviews that happen while in the hospital setting

●        Ensuring survivors’ rights are upheld

●        Educating survivors on the criminal justice process and interpreting specific jargon used by other sexual trauma response professionals

●        Providing assistance to survivors in filing applications for crime victims’ reparations

●        Connecting victims with additional services throughout the community as needed

●        Conducting safety plans with all survivors

●        Assisting survivors with accessing transportation and emergency shelter as needed

●        Complete accurate and detailed reports upon conclusion of each medical advocacy accompaniment

●        Maintain good working relationships with other agencies

●        Ability to communicate effectively, problem solve, and work well with people from other organizations including community partners, hospital staff, and law enforcement

●        Participate in monthly supervision meetings

●        Undergo performance reviews at the end of one month, three months and six months of service, then annually following the first year

●        Submit mandated reports to DCFS and/or law enforcement per Louisiana law

●        Performing other duties as assigned by supervisor

Qualifications for this Position

The following are the minimum requirements for this position.

●      You have a minimum of one-year minimum experience providing crisis intervention and/or victim advocacy with a knowledge of the criminal justice field.

●      You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.

●      You are able to travel throughout the Central Louisiana Area.

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle required at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

PART-TIME MEDICAL ADVOCATE

JOB DESCRIPTION

 
Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Description:The Medical Advocate performs a variety of duties involved in providing support and advocacy for the rights and protection of survivors of sexual trauma and their loved ones. The primary duty of the Medical Advocate is to accompany survivors of sexual assault to local hospitals in order to provide support and resources before, during, and after a forensic medical exam. Medical Advocates are expected to be available on holidays, nights, and weekends.

Classification: Must take a minimum of eight (8) 12-hour shifts per month. Position is part-time to be paid on a semi-monthly basis.

Reports to: Advocacy Director

Salary: Salary for this position is $15 per completed 12-hour shift and $15 per hour of direct service. Travel time, supervision, and monthly meetings are classified as direct service hours.

Position Duties

●      Provide advocacy for survivors of sexual trauma at the individual and system level by:

○      Providing comprehensive crisis intervention to primary and secondary survivors of sexual assault

○      Providing emergency, 24/7 response to survivors receiving forensic medical exams for evidence collection

○      Accompany survivors to law enforcement interviews that happen while in the hospital setting

○      Ensuring survivors’ rights are upheld

○      Educating survivors on the criminal justice process and interpreting specific jargon used by other sexual trauma response professionals.

○      Connecting victims with additional services throughout the community as needed

○      Conducting safety plans with all survivors

○      Assisting survivors with accessing transportation and emergency shelter as needed

●      Complete accurate and detailed reports upon conclusion of each medical advocacy accompaniment

●      Maintain good working relationships with other agencies

●      Ability to communicate effectively, problem solve, and work well with people from other organizations including community partners, hospital staff, and law enforcement

●      Participate in monthly supervision meetings

●      Undergo performance reviews at the end of one month, three months and six months of service, then annually following the first year

●      Submit mandated reports to DCFS and/or law enforcement per Louisiana law

●      Performing other duties as assigned by supervisor

Qualifications for this Position

The following are the minimum requirements for this position.

●      You have a minimum of one-year minimum of experience providing direct crisis intervention and/or survivor advocacy with knowledge of the criminal justice field.

●      You understand the demands of providing advocacy services to survivors of sexual trauma through phone support and in-person support.

●      You are able to travel throughout the Greater New Orleans Area, including St. Tammany Parish.

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You are committed to undergoing a drug test and receiving an annual flu shot per University Medical Center (UMC) policy.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle required at the time of appointment.

___________________________________________            _________________________

Signature                                                                                 Date

STAFF ATTORNEY

JOB DESCRIPTION

 

Mission Statement: The mission of Sexual Trauma Awareness & Response® (STAR®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

 

Position Description: The primary duty of the Staff Attorney is to provide legal assistance and representation to sexual assault survivors. This position will provide sexual assault victims with comprehensive legal consultations, representation and referrals; practice areas include privacy, safety, employment, education, housing, financial compensation including public benefits, criminal justice system advocacy, and/or other legal needs that arise from a sexual assault.

 

Classification: 40 hrs/wk (Full-Time/Exempt)

 

Reports to: Legal Director

 

Supervises: Legal Interns (as requested)

 

Home Office: New Orleans Branch

 

Salary and Benefits: Base pay range is $53,000 - $60,000; additional compensation will depend on education, knowledge, and experience. Our benefits include:

●      Paid Time Off (PTO) and Extended Leave Bank (ELB): Full-time employees will receive 8 hours of PTO and 2 hours of ELB each pay period, which accumulates to 24 days of PTO and 6 days of ELB annually. These benefits can be used for personal and medical leave.

●      Paid Holidays: We offer 15 paid holidays throughout the year, including Mardi Gras.

●      Health Care Coverage: Full-time employees are eligible for health care coverage after two full calendar months of employment. Our comprehensive coverage includes medical, dental, and vision insurance provided through Blue Cross and Blue Shield of Louisiana. STAR covers 70% of your monthly premium. Additionally, STAR contributes annually to the Health Reimbursement Arrangement (HRA) to help cover medical expenses applied to an employee's Blue Cross Blue Shield deductible.

●      Group Life and Accidental Death & Dismemberment (AD&D) Insurance: STAR pays 100% of the employee-only premium for all full-time employees, providing coverage for Life and AD&D insurance up to $25,000.

●      Professional Development Support: We value the growth and development of our employees. Therefore, STAR reimburses costs associated with professional licensure expenses. Additionally, STAR provides 32 hours of work time for professional development training each year.

●      Mileage and Travel Reimbursement: Employees receive mileage and travel reimbursement for work-related travel each month at the Louisiana State Mileage Rate. We understand the importance of compensating you for your business-related expenses.

●      Employee Assistance Program (EAP): Our EAP provides free short-term therapy and support to employees and their loved ones, ensuring access to mental health resources when needed.

●      Retirement Program: Employees have the opportunity to enroll in our 403b retirement program through Mutual of America. This program enables you to save for your future and plan for a comfortable retirement.

 

Please note that the benefits mentioned above are subject to eligibility criteria, terms, and conditions outlined in the company's benefits policy.

 

Position Duties

Daily

●      Clock-in and clock-out using the organization’s online timekeeping system

●      Provide sexual assault victims with comprehensive legal consultations, representation and referrals; practice areas include privacy, safety, employment, education, housing, financial compensation including public benefits, criminal justice system advocacy, and/or other legal needs that arise from a sexual assault

●      Conduct safety plans with all survivors

●      Connect survivors with additional services throughout the community as needed

●      Attend court, return client calls, and draft legal documents as needed

 

Weekly

●      Participate in weekly check-in meetings to discuss new legal requests

●      Attend branch meetings as available

●      Attend meetings with community partners as needed

 

Semi-Monthly

●      Submit timesheets to supervisor for approval

 

Monthly

●      Submit Time & Effort and mileage forms to supervisor for approval

●      Participate in legal team meetings

●      Participate in monthly staff meetings

●      Attend community meetings as requested

Semi-Annually

 

 

Annually

●      Submit licensure renewal and all related reports for legal team fees

●      Participate in performance review with Legal Director

●      Maintain compliance requirements for continuing legal education

 

As Needed

●      Assist in developing grant reports as required by funders.

●      Travel throughout STAR’s service area to provide legal assistance and representation

Qualifications for this Position

The following are the minimum requirements for this position.

●      You are licensed and in good standing to practice law in the State of Louisiana.

●      You have a law degree from a school accredited by the American Bar Association.

●      You adhere, at all times, to the Louisiana Rules of Professional Conduct and Code of Professionalism.

●      You have at least one year of experience providing legal representation (preferred).

●      You demonstrate knowledge, expertise, and commitment to social justice and/or victim services work.

●      You have the ability to issue spot and critically analyze factual scenarios at a relatively fast pace.

●      You have strong legal writing and research skills.

●      You have effective oral advocacy skills.

●      You have the ability to think creatively and problem-solve.

●      You are able to travel throughout Louisiana.

 

The following are preferred qualifications for this position:

●      Attorney practice experience in legal aid, public interest, sexual violence, domestic violence,  immigration, Title IX, employment, and housing matters

●      Experience providing victim services             

●      Knowledge of civil legal remedies for sexual assault victims

●      Demonstrated experience working with marginalized and underserved populations       

●      Courtroom experience          

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle at the time of appointment.

 

 

 

___________________________________________            _________________________

Signature                                                                                 Date

 

Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provide

LEGAL DIRECTOR

JOB DESCRIPTION

 

Mission Statement: The mission of Sexual Trauma Awareness & Response^® (STAR^®) is to support survivors of sexual trauma, improve systems response, and create social change to end sexual violence.

Position Summary: The Legal Director manages STAR’s legal services program and provides legal representation to STAR clients throughout our service areas.

The primary duties of this job are to:

1. Directly supervise the Staff Attorneys and Legal Services Coordinator
   1. Manage employee time (review TimeWorks, approve/deny PTO, ensure compliance with time requirements, etc.)
   2. Facilitate weekly team meetings with legal staff
   3. Facilitate regular 1-1 check-ins/meetings with legal program staff
   4. Delegate duties/tasks to members of the legal program staff
2. Collaborate with the Legal/Policy Director to develop and expand the legal program
   1. Develop, monitor, and update internal policies and procedures as it relates to the legal program
   2. Identify new funding and grant opportunities to support the legal program
   3. Assist with grant funding reports (i.e., LAV)
3. Provide legal representation to STAR^® clients
4. Collaborate with the Director of Programs, Advocacy Director(s), and Counseling Director to ensure comprehensive service delivery to STAR client across all branches and programs
5. Conduct quality assurance of legal notes/files in EmpowerDB

 

Classification: 40 hours/week (Full-time/Exempt)

Reports to: Director of Programs

Supervises: Staff Attorneys, Legal Services Coordinator, Legal Interns

Home Office: Baton Rouge Branch

 

Salary and Benefits: Base pay range is $63,000 - $70,000; additional compensation will depend on education, knowledge, and experience. Our benefits include:

●      Paid Time Off (PTO) and Extended Leave Bank (ELB): Full-time employees will receive 8 hours of PTO and 2 hours of ELB each pay period, which accumulates to 24 days of PTO and 6 days of ELB annually. These benefits can be used for personal and medical leave.

●      Paid Holidays: We offer 15 paid holidays throughout the year, including Mardi Gras.

●      Health Care Coverage: Full-time employees are eligible for health care coverage after two full calendar months of employment. Our comprehensive coverage includes medical, dental, and vision insurance provided through Blue Cross and Blue Shield of Louisiana. STAR covers 70% of your monthly premium. Additionally, STAR contributes annually to the Health Reimbursement Arrangement (HRA) to help cover medical expenses applied to an employee's Blue Cross Blue Shield deductible.

●      Group Life and Accidental Death & Dismemberment (AD&D) Insurance: STAR pays 100% of the employee-only premium for all full-time employees, providing coverage for Life and AD&D insurance up to $25,000.

●      Professional Development Support: We value the growth and development of our employees. Therefore, STAR reimburses costs associated with professional licensure expenses. Additionally, STAR provides 32 hours of work time for professional development training each year.

●      Mileage and Travel Reimbursement: Employees receive mileage and travel reimbursement for work-related travel each month at the Louisiana State Mileage Rate. We understand the importance of compensating you for your business-related expenses.

●      Employee Assistance Program (EAP): Our EAP provides free short-term therapy and support to employees and their loved ones, ensuring access to mental health resources when needed.

●      Retirement Program: Employees have the opportunity to enroll in our 403b retirement program through Mutual of America. This program enables you to save for your future and plan for a comfortable retirement.

 

Please note that the benefits mentioned above are subject to eligibility criteria, terms, and conditions outlined in the company's benefits policy.

 

Position Duties

In order to provide a comprehensive understanding of this position, this description categorizes tasks by their function on a daily, weekly, monthly, etc. basis. Tasks may be added or omitted as the organization’s funding or priorities change. Position duties are reviewed and updated as needed with the employee and supervisor at least annually.

 

Daily

●      Clock-in and clock-out using the organization’s online timekeeping system

●      Respond (within 48 business hours) to internal emails and requests from supervisor, staff and co-workers

●      Respond (within 48 business hours) to external emails, calls, and requests--from clients and community partners

●      Review Timeworks to ensure legal team have accurately clocked in and out, add in 30-minute lunches, and respond to PTO requests

●      Review, revise, and provide feedback to all documents drafted by the legal team

●      Strategize and provide support to legal team

●      Attend court, return client calls, and draft legal documents as needed

 

Weekly

●      Participate in external meetings/outreach

●      Attend meetings with community partners as requested

●      Attend internal meetings as requested

●      Review branch and team meeting notes

●      Conduct quality assurance of legal client files in EmpowerDB

●      Respond to requests from partner agencies and provide technical assistance as needed

●      Attend weekly MGMT team meeting

 

Semi-Monthly

●      Prepare the agenda and materials and facilitate the legal team meeting; follow-up with staff on action items and project progress

●      Facilitate legal team meetings

●      Submit timesheet to supervisor for approval

●      Sign off on legal team members’ timesheets

●      Review and approve legal team timesheets

 

Monthly

●      Facilitate 1-1s meetings with legal team members

●      Participate in 1-1 with supervisor

●      Submit Time & Effort form to supervisor

●      Review and approve Time & Effort forms for legal team

●      Review and approve monthly mileage and reimbursement forms for legal team

●      Submit monthly mileage and reimbursement forms to the Finance Director

●      Review quality assurance for legal team notes in EmpowerDB

 

Semi-Annually

●      Prepare materials for LAV progress report

 

Annually

●      Submit licensure renewal and all related reports for legal team fees

●      Maintain compliance requirements for continuing legal education

●      Conduct performance reviews with legal team

●      Participate in performance review with supervisor

 

As Needed

●      Lead recruitment, hiring process, on-boarding and training for legal team positions

●      Participate in hiring team of legal team members

●      Ensure on-boarding, training, and evaluation of new employees in accordance with Management procedures

●      Manage EmpowerDB database when needed and/or in collaboration with VP

●      Attend agency events as requested

 

Ongoing

●      Advocate on behalf of survivors within local, regional, statewide, and national systems

●      Work with leadership to ensure staff are involved in and informed of developments and upcoming changes

●      Attend Task Force meetings as needed

●      Stay up-to-date on Federal and State laws that affect survivors and/or STAR

 

Qualifications for this Position

The following are the minimum requirements for this position.

●      You are licensed and in good standing to practice law in the State of Louisiana.

●      You have a law degree from a school accredited by the American Bar Association.

●      You have 3-5 years of experience providing legal representation, crisis intervention and survivor advocacy.

●      You have at least 1 year of experience working in a supervisory position

●      You have knowledge of the operations of human services organizations, including managing staff that may be prone to burnout and compassion fatigue, providing consistent and quality services to the community, and communicating compassionately about the issue and the clients served by the organization.

●      You have an understanding of the various systems of care for survivors of sexual violence and the barriers to survivors receiving services in Louisiana.

●      You have strong organizational skills, public speaking, writing, and presentation skills.

●      You have demonstrated experience managing, leading, supervising and motivating teams.

●      You can manage multiple deadlines, priorities and the emerging needs of a thriving nonprofit organization.

●      You can travel and work flexible hours as needed.

●      You know how to work independently with limited supervision required.

 

Requirements for all Positions at STAR

STAR expects the following qualities for the members of our team.

●      You are committed to carrying out STAR’s mission, vision and philosophy.

●      You adhere to STAR’s core values, policies and procedures.

●      You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.

●      You uphold the highest ethical standards and respect for confidentiality.

●      You communicate effectively, problem solve, and work well with people from diverse backgrounds.

●      You know how to secure and deploy resources both effectively and efficiently.

●      You build strong relationships, and you deliver effective client and survivor-centric solutions.

●      You have strong writing skills and maintain quality documentation free of grammatical and spelling errors.

●      You display professionalism with clients and co-workers.

●      You take care of yourself by knowing your personal limitations, communicating your needs to others, and asking for help when needed.

●      You can handle multiple tasks simultaneously and have excellent organizational skills.

●      You can identify and respond to shifting priorities.

●      You are committed to learning and growing both professionally and personally.

●      You consent to and successfully complete a full background investigation, which includes a criminal history check and fingerprinting.

●      You have completed, or will complete in the first year of employment, a mandatory 40 hours of sexual violence training; plus 20 hours of continuing education/training annually.

●      You have a valid driver’s license and a working, insured vehicle required at the time of appointment.

 

 

 

 

___________________________________________            _________________________

Signature                                                                                 Date

 

 

Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity and/or expression, genetic information, weight, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance reque

Job Purpose:  

The Marketing Coordinator is responsible for creating high-quality branding, content, and projects that  further the organization's mission. Along with the Chief Development Officer (CDO), this position leads  the development of the brand identity through marketing initiatives and strategic communications. The  Coordinator is responsible for promoting the organization through various marketing channels, while also  developing and implementing new strategies to identify new opportunities. The Coordinator will work with  the leadership team and is expected to deliver high-quality work with close attention to detail in keeping  with the values of the organization.  

Essential Job Functions include, but are not limited to: 

1. Brand Management 

• Develop brand strategies. 

• Conceptualize, build, and execute effective marketing plans and brand reinforcement of the  organization. 

• Representing the brand internally and externally, continuously showing and educating stakeholders on the community importance of the organization 

• Optimize our brand and community image through marketing, events, community outreach, and communications. 

• Manage the organization’s brand following strategy guidelines, creating clear brand messages which are promulgated across all business initiatives. 

2. Marketing and Communications 

• With leadership, developing and delivering the annual marketing and communications plan which includes a budget, demonstrating value and return on investment. 

• Identify, recruit, and coordinate with vendors and event sponsors as needed. 

• Develop and execute creative marketing programs, campaigns, and promotions across various digital media and community channels ensuring they are customer focused. 

• Collaborate with team members to produce effective communications and marketing products and promotional items. 

• Draft high-quality communications ensuring appropriate content, tone, brevity and consistency 

• Leverage and track media campaigns

^{Revised 08/23 Page 1 of 2} 1 

• Build and analyze key metrics and traffic patterns to measure the attribution and performance of marketing campaigns. 

• Create and distribute high-quality documents and presentations, which could include monthly newsletters, advertisements, annual reports, and event materials. 

3. Community Outreach and Events Management 

• Aids in developing, enhancing, and maintaining strategic community partnerships. • Coordinate with sponsors and vendors. 

• With assistance, manages, and updates the organization’s digital media such as website and social channels. 

• Manage event planning to improve participant experience and ensure communication of key messages and appropriate brand values. 

• Aids in planning and coordinating participation in community events such as health fairs. 

Required Education: 

Bachelor’s degree in marketing or business development is required. 

Skill, Licensure, and Knowledge Requirements: 

Proficiency in Adobe Suite, Canva, Squarespace, and Fresh Market. Proficiency in Microsoft Office. Firm grasp of available tools and platforms in the social media space. 3 years of special event experience and securing event sponsorships. An effective communicator, both written and oral. Ability to communicate in a professional manner with press and community contacts. Self-motivated, with good organization skills, detail-oriented, ability to prioritize, multi-task, and meet deadlines. Have a valid driver’s license and auto insurance. 

Physical Demands: 

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. 

• Specific vision abilities required by this job include close vision requirements due to computer work. 

• Light to moderate lifting is required. 

• Ability to uphold the stress of traveling. 

Work Environment: 

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Moderate noise (i.e., business office with computers, phones, and printers, traffic light). • Ability to work in a confined area. 

• Ability to sit at a computer terminal for an extended period. 

Travel or Special Requirements: 

Driving during the workday as well as local or out-of-state travel may be required to perform job duties.

Interested applicants may apply by clicking here. 

Description:

Knock Knock Children's Museum is seeking a full-time Development Assistant to manage administrative duties for the organizational development team. The Development Assistant will assist in the development of strategic development initiatives. This position will report to the Director of Development and collaborate closely with all other staff members, serving Knock Knock as a central point person regarding the development and data integrity of the organization's database system.

The Development Assistant should be organized, detail-oriented, and personable. They must also possess excellent networking abilities, people skills, communication skills, and time management skills. The ideal candidate will be passionate about Knock Knock's important mission to be the community spark for engaging, playful learning experiences that inspire and support lifelong learning. In particular, Knock Knock's responsibility is to serve the increasing population of children in Louisiana's Capital Area region who are growing up in under resourced environments. The successful candidate will embrace the opportunity to be at the center of a nimble and efficient team all working to ensure Knock Knock is a vital and necessary educational resource and family favorite destination in southeast Louisiana.

Qualifications:

• Bachelor's degree preferred plus a minimum of 2 years of relevant experience working as a development assistant;
• Proficiency in Microsoft Office Suite including Outlook, Excel and Word;
• 2+ years of experience preferred using Blackbaud's donor database software or similar database software for admissions, fundraising, marketing, and financial tracking and reporting;
• Ability to learn and embrace new technologies quickly;
• Technical experience in consolidating data from multiple sources;
• Ability to excel within a strength-based culture and is excited to join a nimble and talented team;
• Experience working with websites and other forms of electronic communications to reach audiences;
• Innovative thinker with a positive attitude and creative problem-solving skills; and,
• Is eager to establish working relationships with Knock Knock leadership, staff, volunteers, and all constituent groups throughout the organization.
• Prior nonprofit work experience a plus;
• Exceptional skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks;
• Demonstrated team player with a strong collaboration abilities;

Responsibilities:

• Provides support to all departments in effective record keeping in the database for functions such as Development, Membership, Operations, and Volunteer Management;
• Maintains accurate constituent records, mailing lists and data for daily operations, fundraising campaigns, special events, benchmark reports and trends;
• Records donations on an ongoing basis through our donor database, Altru, including but not limited to data entry, gift, and membership accounting (including entry, processing, acknowledgement, receipting, and report generation);
• Imports and exports information to and from the database relative to ticket and membership sales, program reservations, special event registration, facility bookings, field trip reservations, etc.;
• Works with the Development staff to coordinate the bulk mailings for annual appeals, fundraising events, and other donor focused communications;
• Manages gift acknowledgement process, produces donor letters on a weekly basis, and works closely with the Finance Department on incoming gift processes;
• Assists with special events planning, preparation and execution and processing of online RSVPs;
• Assists the Development department with the following duties: scheduling and attending meetings, calendar and contacts maintenance, meeting preparation and follow-up, and draft minutes and other documents for Development Committee meetings;
• Attends events to assist in set up, implementation of visitor check in/check out, and clean up;
• Perform all other duties as assigned; and,
• Available to work some nights, weekends, and holidays.

Interested applicants may apply by clicking here.